Russ has over 25 years of experience as an accomplished Senior Operations Executive and entrepreneur with a successful history of building and achieving operational performance improvements.
Russ has been a corporate officer with Travelocity.com, Vertical Alliance and Ticketmaster and played a key role in developing and implementing business strategies. Russ is currently an executive with TeleTech responsible for providing world class service for strategic Global 1000 customers.
Russ was the co-founder of Video Update a movie rental retail chain. He was instrumental in developing and implementing a business plan that grew Video Update into a 50 store national franchise. Russ has been involved as an entrepreneur in the restaurant, night club and commercial development sectors.
Russ currently worked with his wife Judy to launch her new business venture Scratch n Sniff Pet Sitting a business focused on offering a variety of pet care options including companionship within the client’s pet’s home environment and comfort zone and offering pet products.
Russ also has an equity position in The Law Offices of Nicholas R. Smith a law firm focused on providing legal services in the areas of Criminal Law, Family Law, Estate Planning and Business law.
